FAQ

Frequently Asked Questions

Got a question? Find our answers to our most frequently asked questions below. If your questions haven't been answered, drop us a line at our contact form.
GeniNetwork

Why do I need GeniNetwork to manage my e-commerce business?

Manual order tracking often leads to errors, delays, and missed updates. An order management system (like GeniNetwork) centralizes your operations — from order placement to delivery — helping you avoid overselling, stockouts, and lost customer data while saving time and improving accuracy.

I often run out of stock without noticing. Will I get alerted before it happens?

Absolutely. GeniNetwork’s system includes low-stock alerts and automatic inventory updates. You’ll get notified before products run out, allowing you to restock in time and avoid losing sales.

How do I know the confirmation rate of my orders?

Your dashboard includes real-time confirmation analytics — showing how many orders were confirmed, pending, or cancelled. These insights help you identify issues in your process and optimize your sales performance.

Can I integrate my store with GeniNetwork?

Our order management system integrates seamlessly with WooCommerce, Shopify, and YouCan, along with Google Sheets.

I'm a small business. Is this order management system suitable for me?

Our order management system scales with you. It’s built for small and medium-sized businesses that want to grow without chaos — with pricing and features that adapt as your operations expand.

What is GeniNetwork?

GeniNetwork is an all-in-one management platform designed to simplify stock, order, and delivery operations for e-commerce businesses. It connects your online store with shipping companies, automates COD (Cash on Delivery) tracking, and gives you full visibility over your supply chain in real time.

Simplify your workflow with ready-to-use e-commerce integrations. GeniNetwork